Support
Practical help for a product that is supposed to feel calm.
If something is blocking bedtime use, the fastest way to reach us is email. We keep support simple: plain-English help, no portal, no ticket queue.
Email support
Include your device model, iOS version, and a short description of what happened.
What helps us debug quickly
Getting started
What does Sleep with Scripture help me do?
It helps you end the day with a calmer devotional rhythm through scripture-centered night sessions, spoken playback, and a bedtime-friendly flow.
Do I need to make an account before I can use the app?
No. The app does not require a FanStudio account to begin using the core experience.
Can I start with free content?
Yes. The app includes a starter path and free sessions so people can begin before deciding whether Premium is a fit.
Audio and reminders
Why am I not hearing spoken playback?
If spoken playback seems quiet or silent, first check iPhone volume, connected Bluetooth devices, Focus modes, and whether the session itself reopened correctly. If the issue continues, email us with your iPhone model and iOS version.
How do bedtime reminders work?
Sleep with Scripture asks for notification permission only if you turn reminders on. Once enabled, the app schedules a gentle recurring reminder at your chosen bedtime.
Can I change the reminder time later?
Yes. You can update the reminder time in the app's Profile area, or turn reminders off completely whenever you want.
What if notification permission was denied?
If permission was denied earlier, reminders will stay off until you re-enable notifications for Sleep with Scripture in iPhone Settings.
Premium and billing
What does Premium unlock?
Premium expands access to the full night prayer library, the longer rhythm beyond the starter experience, seasonal sessions, and the broader bedtime routine.
How are purchases handled?
Purchases and billing are handled by Apple through in-app purchase. The App Store is the source of truth for pricing, taxes, renewals, and store-region differences.
How do I restore a previous purchase?
Open the Premium area in the app and choose Restore Purchases. Make sure you are signed into the same Apple Account used for the original purchase.
What should I do if restore does not work?
First confirm you are using the same Apple Account and that the subscription or purchase is still active in Apple's system. If it still fails, email support and include the exact message you saw.
Privacy and trust
Do I need to send private prayer notes or personal information to use the app?
No personal account setup is required. For legal and privacy details, please read the dedicated Privacy Policy.
Where can I read the terms that apply to subscriptions and app use?
The app-specific legal terms are published at Sleep with Scripture Terms.
Important: this inbox is not monitored as an emergency, crisis, or pastoral counseling service. If you or someone else is in immediate danger or needs urgent medical or mental-health support, contact local emergency services or a qualified crisis resource right away.